How to Open a Support Ticket

If you have issues with any Webex product or service, open a support ticket with our team.

To open a ticket with support, use one of the following options:

When opening a support ticket, providing clear and complete information about the issue is essential to ensure timely and effective resolution.

Note: Submitting a support ticket initiates a conversation with our Support team.

During the investigation, we may request additional details—such as HAR files, error logs, or other diagnostic information—to better understand and resolve the problem.

Please monitor your email or phone for follow-up communication from Support after your ticket is submitted.