Rona Reports (Internal) RONAs between 3 to 18 seconds

This page will go over the RONAs between 3 to 18 seconds.

Open

Below are the fields along with the values to add:

Next State

Contains

con-to-agent-error

Activity Duration

Between

3000

17999

Team Name

RegEx

.*

The next reports will be found on this page:

Rona Reports (Internal) RONAs default timer (18 sec) expiredPreview