Business Metrics - Usage Report

 

The Vidcast Video on the subject.

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Business Metrics - Usage Report.mp4

ess Metrics - Usage Report

Usage Report

The Usage Report shows the count of agents who have logged in for each site, month, and day. The report also provides a concurrent count of agents who have logged in.

Report Path: Stock Reports > Business Metrics > Usage Report

Output Type: Table

 

Parameter

Description

Formula

Parameter

Description

Formula

Site

Name of the site.

 

Month

Shows month and year of the report.

 

Date

Shows date, month, and year of the report.

 

Unique Agents Logged In

Shows the number of agents who were logged in. Only one login for each agent is counted.

When each unique agent logs in to the system each day, this count is incremented.

Concurrent Agents Logged In

Shows the number of agents who were logged in at a given time.

If the log-in count in a day is higher than the previous max value, then this value is assigned as the max value.

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