Digital Channel Surge Protection Levels
This graphic explains the surge protection levels available for voice at the tenant level
Summary:
Surge protection = 30%
Max Interactions = { [ ( Standard licenses + Premium licenses ) * 2 ] * 15 } * 1.3
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This graphic explains the surge protection levels available for voice at the tenant level
Summary:
Surge protection = 30%
Max Interactions = { [ ( Standard licenses + Premium licenses ) * 2 ] * 15 } * 1.3
Â
Â