Business Metrics - Usage Report
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ess Metrics - Usage Report
Usage Report
The Usage Report shows the count of agents who have logged in for each site, month, and day. The report also provides a concurrent count of agents who have logged in.
Report Path: Stock Reports > Business Metrics > Usage Report
Output Type: Table
Parameter | Description | Formula |
---|---|---|
Site | Name of the site. |
|
Month | Shows month and year of the report. |
|
Date | Shows date, month, and year of the report. |
|
Unique Agents Logged In | Shows the number of agents who were logged in. Only one login for each agent is counted. | When each unique agent logs in to the system each day, this count is incremented. |
Concurrent Agents Logged In | Shows the number of agents who were logged in at a given time. | If the log-in count in a day is higher than the previous max value, then this value is assigned as the max value. |