WebRTC Demo

2 min

WebRTC Experience Vidcast:

webRTC Phase 1

Below are additional short visuals for configuring and testing WebRTC.

  1. Enable WebRTC in Control Hub at the tenant level.

    1. WebRTC - Enabling Toggle - 062124.gif

  2. Enable WebRTC in Control Hub on the appropriate desktop profile.

    1. WebRTC - Enable on Desktop Profile - 062124.gif

  3. Logging in to the WCC agent desktop.

    1. WebRTC - Logging In to Agent Desktop - 062124.gif

  4. Receiving an inbound call.

    1. WebRTC - Receiving Inbound Call - 062124.gif

  5. Making an outbound call.

    1. WebRTC - Making Outbound Call - 062124.gif

       

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